Privacy Policy

This page explains, in plain terms, what information Caspira Solutions collects through this website, why, and how it is handled.

Last updated: September 26, 2026

Caspira Solutions ("we," "us," or "our") builds structured digital platforms for internal systems, customer support, and operations teams across Asia-Pacific, Europe, and the Middle East. This Privacy Policy covers caspirasolutions.com only — it does not cover the internal systems, dashboards, or platforms we build for individual clients, which are governed by separate agreements with those clients.

Information We Collect

We collect information in two ways:

  • Information you provide directly — when you fill in the contact form, this includes your name, work email, organization, contact number, and message.
  • Limited technical information — standard server and hosting logs (such as IP address, browser type, and device information) that help us keep the site secure and diagnose issues. We do not run advertising trackers or behavioral analytics scripts on this website.

How the Contact Form Works

This is worth being specific about: our contact form does not submit your information to a database on our servers. When you press "Contact Our Team," your browser opens a pre-filled email (via a mailto: link) addressed directly to our team inbox at [email protected]. The message is sent through your own email provider, the same as if you had written to us directly — we never see your data until that email lands in our inbox, and it is never stored anywhere else on this website.

Cookies

This website sets exactly one cookie: NEXT_LOCALE, which remembers your selected language (English, Armenian, Hindi, or Russian) so you don't have to reselect it on every visit. It is strictly functional, lasts up to one year, and is never shared with or sold to third parties. We do not use advertising cookies, tracking pixels, or third-party analytics cookies.

How We Use Information

Information submitted through the contact form is used only to:

  • Respond to your inquiry about our services.
  • Understand the scope of a potential project or partnership.
  • Maintain a record of our communication with you.

We do not sell, rent, or trade personal information, and we do not use it for unrelated marketing without your consent.

Data Sharing & Third Parties

We use third-party providers for website hosting and infrastructure (to keep the site online and fast) and for email delivery (your own email provider, when you use the contact form). These providers process only the technical data required to perform their function and are not authorized to use your information for their own purposes.

Data Retention

Since contact form submissions are delivered directly to our email inbox rather than a database, retention follows our normal email retention practices. Server and hosting logs are retained only as long as necessary for security and performance monitoring, typically a matter of weeks.

Data Security

This website is served over HTTPS, and we apply reasonable technical and organizational measures to protect information in transit and in our inbox. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we do not knowingly leave submitted information exposed.

International Visitors

We support clients and visitors across Asia-Pacific, Europe, and the Middle East. Because of this, information you submit may be processed by team members or service providers located in different countries than your own. Wherever it is processed, we apply the same standards described in this policy.

Children's Privacy

This website is intended for business and professional use. We do not knowingly collect information from individuals under the age of 16.

Your Rights

You may request access to, correction of, or deletion of information you have submitted to us through this website at any time by emailing us using the address below. We will respond within our typical 1–2 business day response window.

Changes to This Policy

We may update this Privacy Policy as our website or practices change. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be reflected here; we encourage you to review this page periodically.

Contact

Questions about this Privacy Policy, or requests regarding your information, can be sent to: [email protected]

Note: This Privacy Policy applies to caspirasolutions.com only. Systems, dashboards, and platforms delivered to individual clients are governed by the terms agreed directly with that client.